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Large scale botanical print Wallpaper roll

Privacy Policy

Last updated: 18 August 2026

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Eldie Creative respects your privacy and is committed to handling your personal information thoughtfully and responsibly.

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This Privacy Policy explains how information may be collected, used, stored and shared when you visit the Eldie Creative website, place an order, create an account, join the mailing list or contact the studio.

 

Eldie Creative is operated by Catherine Bellini, a sole trader based in Queensland, Australia.

ABN: 67 818 205 016
Contact: cat@eldiecreative.com

 

1. Information I May Collect

Depending on how you use the website, Eldie Creative may collect information including:

  • your name;

  • email address and contact details;

  • billing and delivery address;

  • order and transaction details;

  • account information if you create a customer account;

  • information submitted through contact, enquiry or trade application forms;

  • email marketing preferences;

  • correspondence between you and Eldie Creative; and

  • information about how you use and interact with the website.

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Payment information is processed through the payment services available through the Eldie Creative website. Eldie Creative does not need to directly store your complete credit or debit card details in order to fulfil your purchase.

 

2. How Information Is Collected

Information may be collected when you:

  • make a purchase;

  • create or use a customer account;

  • subscribe to the Eldie Creative mailing list;

  • submit a contact or trade enquiry form;

  • communicate directly with Eldie Creative; or

  • browse and interact with the website.

Some technical and usage information may also be collected automatically through cookies, analytics tools and similar technologies.

 

3. How Your Information Is Used

Your information may be used where reasonably necessary to:

  • process and fulfil your orders;

  • arrange production, shipping and delivery;

  • communicate with you about an order or enquiry;

  • manage customer accounts;

  • respond to trade applications and enquiries;

  • provide customer service;

  • send Eldie Creative emails and studio updates where you have subscribed or otherwise agreed to receive them;

  • understand how visitors use the website;

  • improve the website, products and customer experience;

  • measure the effectiveness of marketing;

  • maintain website security and prevent fraud; and

  • meet legal, tax, accounting and other regulatory obligations.

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Eldie Creative does not sell your personal information.

 

4. Email Marketing

If you subscribe to the Eldie Creative mailing list, your contact information is used to send you studio news, new collection releases, Small Editions, offers and other Eldie Creative updates.

Email marketing is currently managed using Wix Email Marketing.

You can unsubscribe at any time using the unsubscribe link included in marketing emails.

Unsubscribing from marketing emails will not prevent Eldie Creative from sending you essential communications relating to an order, account or enquiry.

 

5. Orders, Production & Delivery Partners

Because Eldie Creative products are made to order, some personal information needs to be shared with trusted third-party businesses involved in producing, processing and delivering your purchase.

Depending on your order, these may include:

  • website and ecommerce service providers;

  • payment processors;

  • wallpaper production partners in Australia;

  • Contrado for selected home décor production and fulfilment;

  • Prodigi for selected art print production and fulfilment; and

  • postal, courier and delivery services.

Only information reasonably required to provide the relevant service is shared.

For example, a fulfilment or delivery partner may require your name and delivery address in order to manufacture and send your order.

 

6. International Processing

Some of the services and production partners used by Eldie Creative operate outside Australia.

As a result, information associated with your website use or order may be processed, stored or accessed outside Australia, including in countries where Eldie Creative's technology, production and fulfilment providers operate.

This may include the United Kingdom and United States, depending on the service or product involved.

 

7. Cookies & Website Technology

The Eldie Creative website uses cookies and similar technologies to operate the website, remember preferences, understand website use and measure performance.

Some cookies are necessary for functions such as shopping carts, customer accounts, security and checkout.

Other technologies may be used for analytics and marketing purposes.

You may be able to manage non-essential cookies through the website's cookie controls and through your browser settings.

Blocking some cookies may affect the way certain parts of the website function.

 

8. Google Analytics

Eldie Creative uses Google Analytics to understand how visitors find and use the website.

Google Analytics may collect information such as website interactions, approximate location, browser and device information, session information and identifiers associated with cookies.

This information helps Eldie Creative understand website performance and improve the experience for visitors.

Google operates its own privacy and data-handling practices.

 

9. Pinterest Tag

The Eldie Creative website uses the Pinterest Tag.

The Pinterest Tag is a tracking technology that can help Eldie Creative understand actions visitors take on the website after interacting with content or advertising on Pinterest, measure marketing performance and better understand how Pinterest contributes to website visits and purchases.

This technology may collect information about your device and interactions with the Eldie Creative website and share relevant information with Pinterest in accordance with Pinterest's own privacy practices.

Where cookie or tracking preferences are available, visitors can use those controls to manage non-essential tracking.

 

10. Wix

The Eldie Creative website and online store are hosted using Wix.

Wix provides website hosting, ecommerce, customer account, contact form, email marketing and other technology used to operate the Eldie Creative website.

Information you provide through the website may therefore be processed or stored using Wix's systems and infrastructure in accordance with its own privacy and security practices.

 

11. Payment Providers

Payments are processed through the payment methods made available through the Eldie Creative website, which may include credit and debit card services, PayPal, Apple Pay and Google Pay.

Payment providers process payment information under their own privacy and security policies.

Eldie Creative does not receive or store your complete payment card details simply because you make a purchase through the website.

 

12. Keeping Information Secure

Eldie Creative takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of electronic transmission or online storage can be guaranteed to be completely secure.

Third-party providers used to operate the website, process payments and fulfil orders maintain their own security practices and systems.

 

13. Keeping Your Information

Personal information is kept only for as long as reasonably required for the purpose for which it was collected or where retention is required for legal, tax, accounting, dispute resolution or legitimate business purposes.

Information that is no longer reasonably required will be deleted or otherwise appropriately handled where practicable and legally permitted.

 

14. Accessing or Correcting Your Information

You may contact Eldie Creative if you would like to ask what personal information is held about you or request that inaccurate information be corrected.

Please email cat@eldiecreative.com.

If you have an Eldie Creative customer account, you may also be able to view or update certain information through your account.

 

15. Privacy Concerns

If you have a question or concern about how your personal information has been handled, please contact:

Catherine Bellini / Eldie Creative
cat@eldiecreative.com

I will take reasonable steps to consider and respond to your enquiry or concern.

Depending on the circumstances and applicable privacy law, you may also have rights to raise a privacy complaint with the relevant privacy or data protection authority.

 

16. Third-Party Websites

The Eldie Creative website may contain links to third-party websites or services.

Eldie Creative is not responsible for the privacy practices of independently operated third-party websites. Please review their privacy information when visiting or using those services.

 

17. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time as Eldie Creative's website, products, services or technology change.

The latest version will be published on this page with the date of the most recent update.

 

18. Contact

For questions about this Privacy Policy or the way Eldie Creative handles personal information, please contact:

Eldie Creative
Catherine Bellini
ABN 67 818 205 016
Queensland, Australia
cat@eldiecreative.com

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